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Error Message: “There was a problem creating the ‘nrpe’ user”

Knowledge Base

Objective

Presenting the solution for error “There was a problem creating the ‘ nrpe user” that occurs when installing the agent on HP-UX.

Symptom

When performing the HP-UX agent installation occurs the error below:

/opt/nrpe/bin >./configure.sh 
Checking if group 'nrpe' is present...
Creating group 'nrpe'
Checking if user 'nrpe' is present...
Creating user 'nrpe'...
UID 312 is not unique
There was a problem creating the 'nrpe' user. Exit.

Solution

To solve it change in the file below the user’s UID to another that is not being used, usually a larger number.

/opt/nrpe/bin > vi /opt/nrpe/bin/configure.sh
NRPE_USER="nrpe"
NRPE_UID=312
Updated on 01/09/2021

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